| | The customer objectives view
abstract
The purpose of the customer objectives view is described.
A number of methods or models is given to use in this view: customer key drivers to understand the essentials, value chains and business models to understand the position of the customer and a supplier map to understand the supply side of the customer.
status:
preliminary draft
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Slides: 2029 downloads |
| Paper: 3805 downloads |
History
0.3 November 11, 2004 Gerrit Muller
- replaced Figure keydriver recommendations by methods figure and separate recommendation figure.
0.2 July 8, 2002 Gerrit Muller
- updated figure supplier map
0.1 July 3, 2002 Gerrit Muller
- updated key driver figure
- updated figure supplier map
0 March 26, 2002 Gerrit Muller
- Created, no changelog yet
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